Payment
Watch4time receives payment with Dankort / VISA-Dankort, VISA, VISA Electron and Mastercard. Payment will only be deducted from your account when the item is shipped.
All amounts are in Euro and is incl. VAT.
Watch4time uses an authorized payment server that encrypts all your card information with the SSL (Secure Socket Layer) protocol. This means that you can not read your information.
Delivery
Watch4time delivers within 5-7 business days.
All deliveries from watch4time are done with GLS, to the nearest package store.
Warranty
A license is granted under 2 years in accordance with the Purchasing Act. Our right of complaint applies to defects in materials and / or fabrication.
The complaint does not apply to errors or damage caused by improper operation of the product / service.
Upon return
Legal notice and complaints are sent to:
Watch4Time
Tranevang 3
3450 Allerød
Reimbursement
If a refund has been agreed upon, please send your bank details so that we can transfer the agreed amount.
Cancellation
A full return of 14 days is given on items purchased in our webshop.
The period is counted from the day you receive the order.
Return costs must be borne by yourself.
Cancellation must be notified to us no later than 14 after the purchase and from the cancellation you must return within 14 days of returning the shipment.
The notification shall be given per mail at info@axelco.dk. In the message, please let us know clearly that you wish to exercise your right of withdrawal. You can also choose to use our default cancellation form and enclose it when returning the product. You can find it here
The condition of the product when you return it
You are liable only for any deterioration of the value of the item due to handling other than what is necessary to determine the nature, characteristics and manner of the item. In other words – you can try the product in the same way as if you tried it in a physical store.
If the product is tested beyond what is described above, we consider it used, which means that, in the case of withdrawal of the purchase, only a portion or none of the purchase amount will be returned, depending on the merchant’s commercial value.
In order to receive the full purchase amount, you must do the same as you can at a physical store. You must test the product, but you cannot use it.
Complaints – overview and links:
If you have a complaint about a product purchased from our webshop, a complaint may be sent to:
The Competition and Consumer Agency’s Center for Complaints
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk
If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission Online Complaints Platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you submit a complaint here, please provide us with our e-mail address: info@axelco.dk